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Refund of tickets for cancelled performances

You have purchased your tickets online, by telephone or through the Vienna State Opera Order Office:

  •     Payments made via bank transfer will be automatically refunded.
  •     Payments made via direct debit will be refunded automatically.
  •     Payments made via credit card are automatically refunded.
  •     Payments made with Culturall vouchers will be automatically refunded.

The refund will be made as soon as possible, you do not have to do anything for it yourself.

You purchased your tickets at the box offices of the Bundestheater:

  • Tickets paid for in cash, by ATM or credit card, or with Theaterservice GmbH or Staatsoper vouchers will be refunded directly at the Bundestheater box offices. You can find the opening hours here. You are also welcome to send us an e-mail with your bank details or credit card number, as well as a scan of your ticket(s) to kartenvertrieb@wiener-staatsoper.at, and your amount will be refunded.

You did not buy your tickets at the Bundestheater

Please contact the respective ticket office.

Subscribers will be notified by the subscription office.

→ subscription office
Telephone: +43 1 51444 2678
Fax: +43 1 51444 2679
abonnement@wiener-staatsoper.at

 

FEDERAL THEATRE BOX OFFICE IN THE OPERA FOYER
Opernring 2 / Herbert-von-Karajan-Platz
1010 Vienna
+43 1 514 44 7880

Monday - Saturday: 10 a.m. - 6 p.m.
Sunday and public holiday: 10 a.m. - 1 p.m. 


TICKET OFFICE VOLKSOPER WIEN 
Währinger Strasse 78
1090 Vienna
Tel. +43-1-51444-3318    

Monday - Friday: 10 a.m. - 6 p.m.
Saturday, Sunday and public holiday: 10 a.m. - 1 p.m. 


TICKET OFFICE BURGTHEATER 
Universitätsring 2
1010 Vienna
+43 1 51444 4440    

Monday - Friday: 10 a.m. - 6 p.m.
Saturday, Sunday and public holiday: 10 a.m. - 1 p.m. 

Information of the Wiener Staatsoper:

Via telephon Monday - Friday: 10 a.m. - 4 p.m
Telephon: 01 51444-2250
E-Mail: information@wiener-staatsoper.a