Your safe visit

Before, during, after the performance - a guideline:

We are very pleased that we will be able to resume our full range of performances at full capacity for you with the new 2021/22 season. As important as the artistic experience is in the process, your health is equally important to us, as is that of the artists and staff at the Vienna State Opera. In order to provide as much safety as possible for all involved, we have created a Corona Guide to guide you through your visit.
In doing so, we adhere to the City of Vienna's - compared to the federal government - stricter Corona Ordinance. Here you can find all information about the ordinance. 

The most important information at a glance:

→ Your tickets will be personalized at the time of purchase. This means that the names of the people who will attend the performance will be printed on the tickets. Furthermore, telephone number of this visitor will be collected. Personalization is required by the authorities in order to quickly trace chains of contact in the event of a possible COVID-19 infection. Please note that random checks are carried out in the building to ensure that the holder of a card matches the name printed on it. Therefore, please bring an official photo ID with you to the presentation.

→ If you give the tickets to someone else as a gift or get them for someone else, you must provide the names of the persons receiving the gift or the actual owner(s) at the time of purchase. The contact details incl. phone number or email (if available) will be recorded in our ticket system and the name will be printed on the ticket.

→ The doors are already open one hour before the start of the performance.

→ When entering the building, proof of "tested-cured-vaccinated" must be presented at the entrance. The easiest way to do this is via the Green Pass. Youn can find all information here.

A negative COVID-19 test presenting confirmation of an antigen test from an official agency that is no older than 24 hours or a PCR test from an official agency that is no older than 48 hours. For children under 12 years of age, PCR tests continue to be 72 hours, antigen tests 48 hours. 
Proof of recovery from COVID-19 presentation of a physician's confirmation or a segregation certificate of overcome COVID-19 disease no more than 180 days ago or presentation of an antibody detection test no more than 90 days old. For already recovered persons who have been vaccinated once, the vaccination is valid for 360 days from the day of vaccination.
Proof of vaccination the second COVID-19 partial vaccination must have occurred no longer than 360 days ago. For vaccines with only one vaccination (for example, Johnson & Johnson), the COVID-19 vaccination must have occurred no longer than 270 days ago. 

Access tests for children: an access test for children is not required until 6 years of age.

→ To ensure that the name printed on your ticket can actually be clearly assigned to you, we are obliged to check not only tickets but also IDs at the entrance. Therefore, please have an ID ready. 

Please note that the checks at the entrance will take some time. We therefore request that you arrive as early as possible; the doors are already open one hour before the start of the performance.

→ In the entire building of the Vienna State Opera, it is compulsory to wear a mouth-nose protection from the age of 6. Children up to the age of 6 do not need a mask. We kindly ask you to bring it to the performance and to keep it on during the entire visit, including during the performance. If there are reasons why a mouth-nose protection cannot be worn, a doctor's certificate must be presented. For your own safety, we recommend wearing an FFP2 mask.

→ To ensure that the name printed on your ticket can actually be clearly assigned to you, we are required to check not only tickets but also IDs at the entrance. Therefore, please have an ID ready. 

Please note that the checks at the entrance will take some time. We therefore request that you arrive as early as possible; the doors are already open one hour before the start of the performance.

→ In the entire building of the Vienna State Opera, it is compulsory to wear a mouth-nose protection from the age of 6. Children up to the age of 6 do not need a mask. We kindly ask you to bring it to the performance and to keep it on during the entire visit, including during the performance. If there are reasons why a mouth-nose protection cannot be worn, a doctor's certificate must be presented. For your own safety, we recommend wearing an FFP2 mask.

→ Please disinfect your hands. You will find disinfectant dispensers at all entrances, at the central access points to the auditorium and in the buffet area.

→ Our Checkrooms will be open, please wear your mouth-nose protection while waiting.

→ In the entire building of the Vienna State Opera, it is compulsory to wear a mouth-nose protection (from 6 years of age). This also applies during performances. For your own safety, we recommend wearing an FFP2 mask.

→ The performances of the Vienna State Opera are played with the usual intermissions. 

→ With the 2021/22 season, our buffets will again be open before performances and during intermissions. To avoid waiting times, you can pre-order food and drinks via the Gerstner App or via Gerstner.at. You can find more information here.

→ Access to the toilets, which are cleaned much more frequently and above all disinfected, is regulated in accordance with Corona. A certain number of people at the same time may not be exceeded, the public service will ensure that this regulation is observed.

→ We also ask you to keep your mouth-nose protection on during the final applause.

→ No matter how difficult it may be, please express your enthusiasm exclusively by clapping as loudly as possible and do not remove your mouth-nose protection even for well-deserved bravissimi.

→ Please leave the building in the most direct way possible.

→ We ask for your understanding that backstage visits or obtaining autographs at the stage entrance are unfortunately not possible until further notice due to the current situation.

→ After each performance, the empty auditorium is not only thoroughly cleaned, but also disinfected with a TÜV-certified high-pressure fogger.