ORDERING TICKETS BY MAIL, FAX AND ON THE INTERNET
You can order tickets for all performances in the 2013/2014 season as soon as the season preview is published. Please address written ticket orders to: Bestellbüro der Wiener Staatsoper, Hanuschgasse 3, 1010 Vienna or fax to +43-1-51444-2969. Once you have been assigned tickets, you will receive order confirmation stating the date by which payment must be made. The ticket price will be debited to the account of bundestheater.at CARD holders by direct debit no earlier than nine weeks before the performance date. Tickets for all the performances in the 2013/2014 season can also be ordered immediately on the Internet. Go to www.wiener-staatsoper.at, select your performance under “Monthly programme” and then “Tickets” and enter your ticket request and your desired payment method. Once you have been assigned tickets, you will receive e-mail order confirmation stating the date by which payment must be made.
BOX OFFICE SALES, INTERNET SALES AND PHONE SALES
Ticket sales at ticket offices normally start two months before the performance date (e.g. on 1st September for 1st November, on 30th September for 30th November). Tickets to performances between 1st and 30th September will be sold from 1st to 30th May and for performances between 1st and 31st October from 1st to 30th June. The same rules apply to Internet ticket sales on the Vienna State Opera’s web site, www.wiener-staatsoper.at, and on www.culturall.com.
Phone sales for credit card holders (American Express, Diners Club, Visa, MasterCard, Eurocard and JCB card) start on the same dates at: +43-1-513-1-513. Hours are Mon. to Sun. 10 a.m. to 9 p.m.
Bundestheater ticket office, Operngasse 2, 1010 Vienna Information: Tel. +43-1-51444-7880;
Volksoper Wien ticket office, Währinger Strasse 78, 1090 Vienna, Tel. +43-1-51444-3318;
Burgtheater ticket office, Universitätsring 2, 1010 Vienna, Tel. +43-1-51444-4440. Hours: Mon. to Fri.: 8 a.m. to 6 p.m.; Sat., Sun. and holidays: 9 a.m. to 12 noon; on Saturdays in Advent: 9 a.m. to 5 p.m.
TICKET OFFICE IN THE FOYER / EVENING BOX OFFICE
at the Vienna State Opera, Herbert von Karajan Platz, 1010 Vienna,
Hours: Mon. to Fri.: 9 a.m. until two hours before the start of the performance; Sat.: 9 a.m. to 12 noon; on Saturdays in Advent: 9 a.m. to 5 p.m. Closed on Sundays and holidays.
The evening box office opens one hour before the start of the performance.
INFORMATION OFFICE IN THE ARCADES
of the Vienna State Opera, Herbert von Karajan Platz, 1010 Vienna. Hours: Mon. to Fri.: 9 a.m. until one hour before the start of the performance; Sat.: 9 a.m. to 5 p.m., closed on Sundays and holidays.
For all performances other than premières, 31st December and Ring cycle performances, no fewer than 25 and up to 100 tickets are allocated for children under the age of 14 (photo ID required). These tickets can be purchased for the flat price of € 15 (regardless of the price category selected). When ordering tickets, please state the number of children’s tickets you would like, or purchase children’s tickets directly from the ticket office. Please note that without exception the actual ticket can be picked up at the evening box office up to 20 minutes before curtain only on the day of the performance the child will attend.
LAST MINUTE TICKETS
If tickets are still available for a performance, holders of the bundestheater.at- CARD only have the option of buying these tickets (max. 4 tickets per CARD and performance) at the flat price of € 45 on the day before the performance. These tickets are available from ticket offices (Mon. to Fri.: 9 a.m. to 2 p.m., Sat., Sun. and holidays: 9 a.m. to 12 noon), the box office in the foyer of the Vienna State Opera, and the information office in the arcades (Mon. to Fri.: 9 a.m. to 2 p.m., Sat.: 9 a.m. to 12 noon.) You can phone +43-1-51444-2950 to find out if and how many last minute tickets are available.
STANDING ROOM TICKETS
are sold starting 80 minutes before curtain time at the standing room box office only. The entrance to the standing room box office is in Operngasse.
STANDING ROOM SEASON PASS
On presentation of a standing room season pass, holders can purchase one standing room ticket, also during advance ticket sales, until 12 noon on the day of the desired performance. Passes cost € 70 and will be available for the 2014/2015 season from 1st June 2013 at the box office, Operngasse 2, 1010 Vienna. The standing room season pass is not valid for closed performances.
Note: Holders of standing room season passes for the 2012/2013 season can purchase their standing room season pass for the new season from 1st to 31st May 2013 at the reduced price of € 50.
STANDING ROOM VOUCHERS FOR BALCONY AND GALLERY
Starting on 1st June 2013, a booklet of 50 standing room vouchers worth € 150, valid for balcony and gallery standing room in the 2013/2014 season, can be purchased for € 80 from the box office, Operngasse 2, 1010 Vienna. The vouchers can be exchanged for the desired standing room ticket at the evening box office. Holders of balcony or gallery standing room season passes can also obtain their standing room ticket during advance ticket sales. Standing room vouchers are transferable.
Advance reservations for disabled and companion seating should be made on Tel. (+43/1) 51444/2653 (Mon. to Fri. 9 a.m. to 4 p.m.). The Vienna State Opera has disabled seating in the stalls, and if needed also in the gallery. Handicapped accessible WCs are available at the stalls and gallery levels. Guide dogs for the blind and assistance dogs are permitted (guide dogs must be wearing the necessary harness, assistance dogs must be on a leash and wearing a muzzle).
Opera gift cards are available in all denominations and are valid for two years from the date of issue. Gift cards can be purchased from ticket offices or on the Internet at www.wiener-staatsoper.at. They are valid for all Vienna State Opera performances.
Bonus points per ticket – redeemable during bonus point campaigns, preferential treatment for standby tickets, last minute tickets exclusively for CARD holders, benefits for State Opera season ticket holders who are also CARD holders with automatic direct debit.
Additional “ballet bonus” function: for € 25 you can get a 15% discount on full price tickets to all ballet performances in the 2013/2014 season at the Vienna State Opera and Volksoper Wien, with the exception of premières and special performances (maximum of two tickets per performance). The “ballet bonus” for the 2013/2014 season is available at all Bundestheater ticket offices.
SUBSCRIPTION AND SEASON TICKETS
Please use the order form in the brochure to order your subscription and season tickets.
For additional information and orders, the Vienna State Opera season ticket office will also be pleased to assist you:
Operngasse 2 1010 Vienna, Tel. +43-1-5144-2678, Fax: +43-1-51444-2679,
Hours: Mon. to Fri.: 9 a.m. to 3 p.m., Wed.: open until 6 p.m.
Tel. (+43/1) 51444/2250, 7880
ORF-Teletext: Seite 407